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STARIZ.PKIT Solutions & Digital Services
CUSTOMER POLICY

7-Day Return Policy

STARIZ.PK accepts eligible return requests within 7 days of delivery. The item must be returned in the same condition in which it was supplied, with its original accessories, packaging and proof of purchase where applicable.

Return eligibility

Please contact STARIZ.PK within 7 days of receiving your order before returning an item. We may ask for order details, photographs or other information needed to review the request.

Items not covered

The 7-day return policy does not cover products that are physically damaged, burnt or dead after delivery, including damage caused by misuse, incorrect installation, electrical faults, power surges, liquid, impact, modification or other external causes.

Inspection

Returned products are subject to inspection before a return is approved. Any manufacturer or separate warranty that applies to a product is handled according to its own warranty terms and is separate from this 7-day return policy.

How to request a return

Contact us with your order information before sending the product. Approved returns can be sent by courier to the return address provided by STARIZ.PK.

Need help? Contact STARIZ.PK before returning an item so we can guide you through the process.